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RDJ 2.0.0.6

Started by PHAZE FM, July 24, 2018, 05:09:45 PM

PHAZE FM

Hey Guys,

We recently upgraded from 2.0.0.5 to 2.0.0.6 and since have noticed that randomly RDJ stops playing randomly, AutoDJ is enabled, there are files in the playlist waiting to be played but it seems to just stop

Has anyone else had this issue

I have checked the timed events to see if anything in it is upsetting RDJ but i have not found anything
Regards,

Matthew Matters
Station Manager
PHAZE FM Radio Network

info@phazefm.com.au
+61 (3) 53105953

LISTEN LIVE --> http://player.phazefm.com.au
Website --> http://www.phazefm.com.au
Network Website: -->
http://www.phazern.com.au

ghm72

Is the other button set to "Automated"?

PHAZE FM

oops i forgot to add that it is. Both AutoDJ and Autoated is enabled.

It is so random and can not always replicate the issue, eg as i was sitting here in the studio it did it twice but hasnt done it now in 10 minutes
Regards,

Matthew Matters
Station Manager
PHAZE FM Radio Network

info@phazefm.com.au
+61 (3) 53105953

LISTEN LIVE --> http://player.phazefm.com.au
Website --> http://www.phazefm.com.au
Network Website: -->
http://www.phazern.com.au

ghm72

I've not seen this behaviour with my copy of RadioDJ 2.0.0.6 have you checked the error logs to see if there are any errors related to RadioDJ?

Marius

Please check the windows event logs and RadioDJ logs folder.
DOWNLOADS PAGE

HOW TO FIX RADIODJ DATABASE
----------------
Please don't PM me for support requests. Use the forums instead.

PHAZE FM

let me have a look now. thanks
Regards,

Matthew Matters
Station Manager
PHAZE FM Radio Network

info@phazefm.com.au
+61 (3) 53105953

LISTEN LIVE --> http://player.phazefm.com.au
Website --> http://www.phazefm.com.au
Network Website: -->
http://www.phazern.com.au

PHAZE FM

Hi,

There is a ton or errors with differant file names. Here is an exsample:

PI112 ERROR: BASS_ERROR_FILEFORM! File: M:\PHAZE FM\Aerosmith - I Don't Want To Miss A Thing.wav

The file is on the network and the computer can see and access it
Regards,

Matthew Matters
Station Manager
PHAZE FM Radio Network

info@phazefm.com.au
+61 (3) 53105953

LISTEN LIVE --> http://player.phazefm.com.au
Website --> http://www.phazefm.com.au
Network Website: -->
http://www.phazern.com.au

PHAZE FM

An intersting thing is "Aerosmith - I Don't Want To Miss A Thing.wav" is not in the list of songs to be played
Regards,

Matthew Matters
Station Manager
PHAZE FM Radio Network

info@phazefm.com.au
+61 (3) 53105953

LISTEN LIVE --> http://player.phazefm.com.au
Website --> http://www.phazefm.com.au
Network Website: -->
http://www.phazern.com.au

Marius

Are you sure that all files have been updated? That error comes from the bass sound engine, which was updated to the latest version. Maybe you have some mixed bass versions? Please make sure that "Bass.Net.dll" is v2.4.13.2 and "bass.dll" is v2.4.13.8.
DOWNLOADS PAGE

HOW TO FIX RADIODJ DATABASE
----------------
Please don't PM me for support requests. Use the forums instead.

PHAZE FM

Marius,

I ran the installer from your website "SetupRadioDJ2006f.exe" and let it over right all the files that where in the directory C:\RadioDJ (after doing a backup of the files) as i have done since 2.0 or the last database upgrade.

it sound be noted not that i think it matters that we are using a proper +4 db broadcast soundcard
Regards,

Matthew Matters
Station Manager
PHAZE FM Radio Network

info@phazefm.com.au
+61 (3) 53105953

LISTEN LIVE --> http://player.phazefm.com.au
Website --> http://www.phazefm.com.au
Network Website: -->
http://www.phazern.com.au

Calypso

Quote from: PHAZE FM on July 24, 2018, 05:25:59 PM
An intersting thing is "Aerosmith - I Don't Want To Miss A Thing.wav" is not in the list of songs to be played

Most likely your WAV fileformat is not supported. WAV as a file extension (and as a format) can have several specifications and can even be a container for another format. That another program can play it doesn't mean that the files are "right" from the perspective of Bass (the audiolibrary that RDJ uses).

Did the previous version of RDJ play this (exact same) file?


PHAZE FM

Yes the previous version had no issues. Have been suing RDJ for over 2 years

Anyone that uses any other file format for a proper station other then .ogg or .flacc or .wav need a a serious education. I will leave it there with that comment. You will never find any .m4a or mp3 files in our studios
Regards,

Matthew Matters
Station Manager
PHAZE FM Radio Network

info@phazefm.com.au
+61 (3) 53105953

LISTEN LIVE --> http://player.phazefm.com.au
Website --> http://www.phazefm.com.au
Network Website: -->
http://www.phazern.com.au

Marius

If you try to play any file that was in the error logs will play?
DOWNLOADS PAGE

HOW TO FIX RADIODJ DATABASE
----------------
Please don't PM me for support requests. Use the forums instead.

PHAZE FM

Hi Marius,

No those errors only appear when playout stops and i guess it tries to correct its self, rebooting RDj seems to fix the issue but we can not afford for the station to be playing dead air for anymore then 20 seconds
Regards,

Matthew Matters
Station Manager
PHAZE FM Radio Network

info@phazefm.com.au
+61 (3) 53105953

LISTEN LIVE --> http://player.phazefm.com.au
Website --> http://www.phazefm.com.au
Network Website: -->
http://www.phazern.com.au

PHAZE FM

Hi,

Is there any update on this?
Regards,

Matthew Matters
Station Manager
PHAZE FM Radio Network

info@phazefm.com.au
+61 (3) 53105953

LISTEN LIVE --> http://player.phazefm.com.au
Website --> http://www.phazefm.com.au
Network Website: -->
http://www.phazern.com.au