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problem with sound card settings

problem with sound card settings
« on: December 01, 2019, 09:59:32 PM »
hey, my external sound card is not in the list on radio dj 2.0.0.6 .
do you know what i am doing i have a d & r airlite.
or is this an error in radio dj?
Thanks for the help.

Offline Marius

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Re: problem with sound card settings
« Reply #1 on: December 02, 2019, 11:24:51 AM »
In windows device manager the soundcard is listed in "Sound, video and game controllers"?
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Re: problem with sound card settings
« Reply #2 on: December 02, 2019, 08:19:59 PM »
yes is stated with 4 channels

Offline FreerunMedia

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Re: problem with sound card settings
« Reply #3 on: December 02, 2019, 09:17:18 PM »
yes is stated with 4 channels

Did you try with the original drivers? Sometimes the drivers for sound and video installed by windows are not working ok. Search for the right drivers of the manufacturer and install those. Sometimes this works.
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Re: problem with sound card settings
« Reply #4 on: December 02, 2019, 09:51:13 PM »
these are installed. otherwise the mixer will not work

Re: problem with sound card settings
« Reply #5 on: December 03, 2019, 08:19:58 PM »
drivers reinstalled but nothing helps

Offline He-j

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Re: problem with sound card settings
« Reply #6 on: December 04, 2019, 08:50:49 PM »
The D&R Airlite has 4 USB in- and outputs.

Have a look at this video of D&R how to set the codes: https://www.youtube.com/watch?v=1mD7JKfRlD0

Within the streaming software (like MB Recaster or BUTT) you can set the USB output of the Airlite, which is AUX.
So you do not set it within Radio DJ.
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Re: problem with sound card settings
« Reply #7 on: December 12, 2019, 07:35:06 PM »
The D&R Airlite has 4 USB in- and outputs.

Have a look at this video of D&R how to set the codes: https://www.youtube.com/watch?v=1mD7JKfRlD0

Within the streaming software (like MB Recaster or BUTT) you can set the USB output of the Airlite, which is AUX.
So you do not set it within Radio DJ.

this is not what i am asking.
I would like to use different channels for playing music.
because I can't work well with 1 music channel. or you must already have automations on. I don't like to use automations.
I think you can do tog 2 music channels on radio DJ?
I can stream via my mixer, that's no problem
My channels are well set on video.
« Last Edit: December 12, 2019, 07:50:59 PM by djbenbe »

Offline FreerunMedia

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Re: problem with sound card settings
« Reply #8 on: December 20, 2019, 11:32:56 AM »
this is not what i am asking.
I would like to use different channels for playing music.
because I can't work well with 1 music channel. or you must already have automations on. I don't like to use automations.
I think you can do tog 2 music channels on radio DJ?
I can stream via my mixer, that's no problem
My channels are well set on video.

RadioDJ is only a 2 channel main mix playout. If you want to use it for "Live assist" you can only use the main 2 channel. You can set within RadioDJ, the aux players to a different output. If you want to use a live assist situation i would sugest to have a look at ProppFrexx or another live assist software solution. They can make use of all the provided soundcards within the Airlite.

The D&R Airlite switches line input 4 to 7 when USB is connected. If you want to use that you need to set the switch to USB on the faders 4 to 7. My experience with D&R is download the up to date drivers for the Airlite and install those. Windows by itself can detect the Airlite and will install drivers but they are very basic. In my case it installed drivers but i could only use the main mix out en 1 USB line input. When i installed the right drivers i could suddenly detect all the 4 inputs and use those.

One thing to you could try is remove the "hardware device" in the windows device list, hook up the mixer again and install the drivers provided by D&R. Sometimes this will work too but multichannel live assist for RadioDJ won't work. It's Radio Automation so main out is mixed by RadioDJ and you can only select 1 stereo pair for that. You can select other stereo pairs to the AUX players and cardwall and cue.
Running 3 editions V1.8.2 at www.salto.nl and v1.8.2 at radio251.nl. ( NOW with 2 live studio's! )

Offline Brodephat

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Re: problem with sound card settings
« Reply #9 on: December 20, 2019, 11:51:39 AM »
Not sure if this solves your problem but it did for me with a client:

Make sure the sound card is set to a 44100 sample rate and not 48000
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