Author Topic: RadioDJ has stopped working  (Read 863 times)

AdrianHondema

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RadioDJ has stopped working
« on: April 12, 2017, 01:52:54 PM »
Hi,

I'm helping a colleque in Norway to install RadioDJ. He has downloaded MySQL, executed the setup.exe to create the database and checked on the connection. ASP.NET 3.5 is downloaded as well. Nevertheless get gets an error: RadioDJ has stopped working. I checked as much as I can but can't find the problem. I had a .WER file created which he mailed me. The PC runs on Windows 10. He tried running RadioDJ as administrator as well.

Content of the .WER file:
Code: [Select]
Version=1
EventType=CLR20r3
EventTime=131364566931713115
ReportType=2
Consent=1
UploadTime=131364566933396504
ReportIdentifier=e9af02ee-1f53-11e7-9bec-3052cb7ef1be
WOW64=1
AppSessionGuid=00002cc4-0002-001b-f1dc-e2ab60b3d201
TargetAppId=W:0006d6907e4c8af20ed948a29401965bfa3700000000!00006f7dbc5134cb89a56b3bd7357467394bc76166c0!RadioDJ.exe
TargetAppVer=2015//07//13:17:08:36!0!RadioDJ.exe
BootId=4294967295
Response.BucketId=fdab30f37103914706bd23e884284a24
Response.BucketTable=5
Response.LegacyBucketId=128873968561
Response.type=4
Sig[0].Name=Problemsignatur 01
Sig[0].Value=radiodj.exe
Sig[1].Name=Problemsignatur 02
Sig[1].Value=1.8.2.0
Sig[2].Name=Problemsignatur 03
Sig[2].Value=55a3f094
Sig[3].Name=Problemsignatur 04
Sig[3].Value=RadioDJ
Sig[4].Name=Problemsignatur 05
Sig[4].Value=1.8.2.0
Sig[5].Name=Problemsignatur 06
Sig[5].Value=55a3f094
Sig[6].Name=Problemsignatur 07
Sig[6].Value=29
Sig[7].Name=Problemsignatur 08
Sig[7].Value=c6
Sig[8].Name=Problemsignatur 09
Sig[8].Value=System.InvalidOperationException
DynamicSig[1].Name=OS-versjon
DynamicSig[1].Value=10.0.14393.2.0.0.768.101
DynamicSig[2].Name=ID for nasjonal innstilling
DynamicSig[2].Value=1044
UI[2]=C:\Users\EIER\Downloads\RadioDJ1.8.2\RadioDJ\RadioDJ.exe
UI[3]=RadioDJ har sluttet å virke
UI[4]=Windows kan søke på Internett etter en løsning på problemet.
UI[5]=Se etter en løsning på Internett, og lukk programmet
UI[6]=Se etter en løsning på Internett senere, og lukk programmet
UI[7]=Lukk programmet
LoadedModule[0]=C:\Users\EIER\Downloads\RadioDJ1.8.2\RadioDJ\RadioDJ.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNEL32.dll
LoadedModule[4]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[5]=C:\WINDOWS\System32\ADVAPI32.dll
LoadedModule[6]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[7]=C:\WINDOWS\System32\sechost.dll
LoadedModule[8]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[9]=C:\WINDOWS\System32\SspiCli.dll
LoadedModule[10]=C:\WINDOWS\System32\CRYPTBASE.dll
LoadedModule[11]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[12]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
LoadedModule[13]=C:\WINDOWS\System32\SHLWAPI.dll
LoadedModule[14]=C:\WINDOWS\System32\combase.dll
LoadedModule[15]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[16]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[17]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[18]=C:\WINDOWS\System32\USER32.dll
LoadedModule[19]=C:\WINDOWS\System32\win32u.dll
LoadedModule[20]=C:\WINDOWS\System32\IMM32.DLL
LoadedModule[21]=C:\WINDOWS\System32\kernel.appcore.dll
LoadedModule[22]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[23]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll
LoadedModule[24]=C:\WINDOWS\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.9268_none_d08e1538442a243e\MSVCR80.dll
LoadedModule[25]=C:\WINDOWS\System32\shell32.dll
LoadedModule[26]=C:\WINDOWS\System32\cfgmgr32.dll
LoadedModule[27]=C:\WINDOWS\System32\windows.storage.dll
LoadedModule[28]=C:\WINDOWS\System32\powrprof.dll
LoadedModule[29]=C:\WINDOWS\System32\shcore.dll
LoadedModule[30]=C:\WINDOWS\System32\profapi.dll
LoadedModule[31]=C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\mscorlib\9ad5d97ade63ecd8b60f63393a947d6e\mscorlib.ni.dll
LoadedModule[32]=C:\WINDOWS\System32\ole32.dll
LoadedModule[33]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[34]=C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System\c7d0e65d5d01d4d5381bb1d40c4c56c7\System.ni.dll
LoadedModule[35]=C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Microsoft.VisualBas#\4440e00ce16d3a37bbea8e077422a516\Microsoft.VisualBasic.ni.dll
LoadedModule[36]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorjit.dll
LoadedModule[37]=C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Drawing\cdcce378eb7a99479cfdfb6f332d3f72\System.Drawing.ni.dll
LoadedModule[38]=C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\0f305c60a30db4482e9663104bbcf7a8\System.Windows.Forms.ni.dll
LoadedModule[39]=C:\WINDOWS\system32\dwmapi.dll
LoadedModule[40]=C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\e0772eed6f7073053565ec73ba6a9200\System.Runtime.Remoting.ni.dll
LoadedModule[41]=C:\Users\EIER\Downloads\RadioDJ1.8.2\RadioDJ\PluginInterface.dll
LoadedModule[42]=C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Data\98b059bdc4fe84f03578d8d07b5e0a44\System.Data.ni.dll
LoadedModule[43]=C:\WINDOWS\assembly\GAC_32\System.Data\2.0.0.0__b77a5c561934e089\System.Data.dll
LoadedModule[44]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[45]=C:\WINDOWS\System32\CRYPT32.dll
LoadedModule[46]=C:\WINDOWS\System32\MSASN1.dll
LoadedModule[47]=C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Xml\026d44ef25a1b7ac0ec4018d2e110bd7\System.Xml.ni.dll
LoadedModule[48]=C:\WINDOWS\assembly\GAC_MSIL\mscorlib.resources\2.0.0.0_no_b77a5c561934e089\mscorlib.resources.dll
LoadedModule[49]=C:\WINDOWS\assembly\GAC_MSIL\Microsoft.VisualBasic.resources\8.0.0.0_no_b03f5f7f11d50a3a\Microsoft.VisualBasic.resources.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Sluttet å virke
ConsentKey=CLR20r3
AppName=RadioDJ
AppPath=C:\Users\EIER\Downloads\RadioDJ1.8.2\RadioDJ\RadioDJ.exe
ReportDescription=Stopped working
ApplicationIdentity=00000000000000000000000000000000
MetadataHash=1193341098

Any idea what can cause this problem?

Thanks in advance,
Adrian

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Re: RadioDJ has stopped working
« Reply #1 on: April 12, 2017, 02:14:10 PM »
The information we need to diagnose usually comes from a .NET error

1) Have you checked mysqld.exe is running a system service?
2) Are you sure you've installed the right .NET? its just .NET RadioDJ needs not ASP.NET
3) Can you get him to mail you any .NET error details from any errors or error messages from windows error logs.

Start>Control Panel>Administrative tools>Event viewer>Windows Logs>Application

It should tell you if there are any errors relating to RadioDJ there. If the database is installed a quick repair using Heidi SQL is what you would also need to try

http://www.radiodj.ro/tutorials/video-tutorials/how-to-repair-a-mysqlmariadb-corrupted-database-using-heidisql.html

Other than that I can't think why it might have stopped working.
Proud USER of RadioDJ since 2010

https://djgarybaldy.blogspot.com

How to Install RadioDJ: https://djgarybaldy.blogspot.com/2020/08/how-to-install-radiodj-free-radio.html

What I do with RadioDJ http://stream.zeno.fm/e439gh5nbd0uv

RadioDJ is my most FAVOURITE piece of software EVER

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Re: RadioDJ has stopped working
« Reply #2 on: April 12, 2017, 06:35:14 PM »
I think RadioDJ is in the wrong directory (Users).
C:\Users\EIER\Downloads\RadioDJ1.8.2\RadioDJ\RadioDJ.exe

He should be in its own directory.
C:\RadioDJ\RadioDJ.exe.
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